Reservations: You must be 21 years old to rent a Cabin. Payment is required at the time of reservation. Riley Ridge cabins may use any funds received from guests immediately upon receipt of such funds.
Cancellation: If you cancel 21 days or more prior to your stay you will be given a full refund minus a $60 processing fee. 8-20 days before a 50% refund. 7 Days before arrival no refund.
Minimum stay: We require a 2 night minimum stay on weekends. One night stays are available weekdays. Weekend rates apply for Thursday-Friday and Saturday- Sunday stays. No Sunday check-ins!
Method of payment: Riley Ridge Cabins accept Money orders, VISA, Mastercard, and Discover credit cards.A credit card is required at the time of reservation and will be kept on file in case there are any damages to the property.
Refunds: No refunds will be given due to weather or for early departure. No refunds in the event of mechanical failure, absence of any item , or for any public utility problems.
Discounts: Only one discount can be applied to a cabin rental.Discounts may not be used on special packages.
Pets: Pets are not permitted on any of our properties. Discovery of an unathorized pet will result in a $125 fee that will be charged to the credit card on file.
Smoking: Smoking is prohibited in all of our cabins.Discovery of smoking inside a cabin will result in a $300 fee which will be charged to the credit card on file.
Equipment and furnishings: Our cabins are located where there is cell phone service.Equipment failures and problems must be reported immediately.Please call our office phone (740)603-5300.if no answer you may try (740)380-3848 or (740)603-3500.Any repairs need will be made as quickly as possible.
Linens and supplies: Bed linens and bath towels are provided along with kitchenware and utensils. We supply trash bags, paper towels, toilet tissue, dish and hand soap.
Grills: Cabins have gas grills.
Fireplaces: Indoor fireplaces are not to be used AprilČ- September.No cutting wood on premises. If you bring your own firewood it must be cut and bundled. Firewood is available at the cabins for $6 a bundle. You may call our office to order in advance of your stay.
Occupancy and housekeeping: Please keep occupancy to what is posted on each cabin description.If additional people are discovered there will be a $40 fee per extra person.All trash, must be placed in the outdoor containers that are provided,at check-out.Please do not leave loose trash in the outdoor receptacles OR A $70 clean up fee will be charged.Leave the cabin clean.Make sure all doors and windows are locked.All keys must be returned to the lockbox at checkout. Lost keys are subject to a $25 fee.
Hot tubs: Hot tubs should not be used at temperatures greater than 104 degrees. Switches used to increase or decrease the jet speed may be adjusted.Our hot tubs are routinely changed and continually sanitized.Hot tubs left dirty may be subject to a $100 clean-up fee.Do not sit or stand on hot tub covers.This may result in personal injury and/or damage to the cover.Damage to the hot tub covers will result in a $400 replacement fee.
Damage by guests: In the event of damage or extra cleaning requirements created by guests additional charges may be charged to the credit card on file.
Wildlife and pests: While we routinely treat our cabins,we are in the woods and it is likely that you may encounter insects or spiders during your stay.We cannot refund your reservation due to insects and spiders you may encouter during your stay.Many critters live in the woods.Do not approach or feed wildlife.Do not leave food on decks or porches as it may invite unwanted guests.
Left behind items: Personal items left in the cabin are not automatically returned. We will remove them from cabin and store them for 30 days. You will need to call and provide shipping info. Guests are responible for any shipping charges to return any items.
Legal: Guests agree to hold Riley Ridge Cabins and all involved with them, harmless, for any personal injury, as well as loss or damage to the personal property of guests during the guests stay.
Other: During winter months 4-wheel drive vehicles are recommended. Absolutely no use of fire arms, fireworks or drugs shall be used on the property.
Policies and rates are subject to change without notice.We reserve the right to charge your credit card for any damages or excessive cleaning required after your stay.